1992 – Date SEYLAN BANK PLC, COLOMBO, SRI LANKA
2007 - Date Relationship Manager – Large Corporate – Millennium Branch
· Meeting clients to undertake extensive analysis of their financial requirements and to recommend the most appropriate product mix
· Analyzing financial data, historical information and projections to support and justify proposed lines, undertaking risk analysis, competitor and SWOT analysis
· Ensuring all financial products are delivered in line with bank’s credit policy and assuring compliance with regulatory standards and current legislation
· Monitoring account activity to quickly identify and address risks for large corporate and middle market portfolios utilizing risk, competitor and SWOT analysis techniques
· Effectively controlling client accounts and advising on business strategies to protect the bank and the client during adverse economic conditions
· Delivering expert advice and guidance to high net-worth customers on a wide range of financial products and services
· Identifying opportunities to up- and cross-sell financial products, balancing a tenacious approach with exceptional standards of service to secure new business and maximize profitability
· Acting as first point of contact for complex customer requests and complaints ensuring all issues are addressed professionally and efficiently
· Responsible for the development of training programmes and the delivery of lectures covering a wide range of banking subjects with a focus on credit evaluation, financial analysis & security documentation
· Accountable for the creation of a comprehensive advanced credit module for Bank personnel to provide knowledge and skills in credit evaluation functions across the bank