2003 – 2007    Head of Credit, Operations and Marketing – Malabe Branch

·         Accountable for the operational management and strategic development of this banking branch to drive revenues and deliver sustainable growth, including a new direction for the sales and marketing team to improve the branch image and ultimately the company’s profitability

·         Managing, training and developing an expansive and multi-disciplined team of personnel to ensure they each realise their full potential whilst facilitating in the achievement of business targets

·         Forecasting and approving resource and budgetary requirements, implementing and monitoring key performance indicators and financial metrics to ensure the branch runs to plan and to control operating costs

·         Undertaking comprehensive market and competitor analysis to develop key business improvement strategies to drive revenues whilst maintaining service quality

·         Analysing branch performance to develop key reports and recommendations for verbal and written presentation to the Board

2002 – 2003           Head of Credit Department – Pettah Branch

2000 – 20          Head of Credit Department – Colombo South Branch

1996 – 2000           Head of Credit Department – Borella Branch

1992 – 1996           Credit Analysts – Corporate Credit Department